Refund and Returns Policy

Our Commitment to You

At Tazaari, we want you to love what you receive. Every product is carefully checked before it leaves us, but we understand that sometimes a return or size exchange may be needed. Our return policy is designed to make the process simple and convenient.

Returns & Size Exchanges

We accept returns and size exchanges within 5 days of delivery.

If the product doesn’t fit or you would prefer a different size, you can request a size exchange, subject to availability.

For eligible returns, you can choose between:

• A refund to your original payment method, or
• Tazaari Store Credit

Return & Exchange Eligibility

To be eligible for a return or exchange:

• The request must be raised within 5 days of delivery.
• The item must be unused, unworn and unwashed.
• The item must be returned with its original tags and packaging.
• The item should be free from stains, marks, perfume, makeup or any other signs of use.
• Proof of purchase/order details may be required.

Size Exchanges

You may request an exchange for a different size of the same product, subject to availability.

If the requested size is unavailable, you may choose to receive Tazaari Store Credit or a refund to your original payment method for the eligible amount.

Refunds

For approved returns, customers may choose between a refund to the original payment method or Tazaari Store Credit.

Refunds will be processed after the returned product has been received and inspected.

Please allow 3–5 business days for Tazaari to process an approved refund. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

How to Initiate a Return or Exchange

Email us at info@tazaari.com within 5 days of delivery.

Please include:

• Your order number
• Whether you are requesting a return or size exchange
• The reason for your request
• Clear photographs of the product, if requested by our team

Our team will review your request and share the next steps.

Please wait for confirmation from Tazaari before sending the product back.

Return Shipping

Return and exchange shipping is completely free for you.

Once your return or exchange is approved, Tazaari will arrange the return shipping or provide the necessary instructions.

You do not need to bear the return shipping cost for eligible returns or exchanges.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or you receive an incorrect item, please contact us at info@tazaari.com within 5 days of delivery.

We will review the issue and, where applicable, arrange a replacement, exchange, refund or Store Credit.

Please share clear photographs of the product and packaging to help us resolve the issue quickly.

Processing Time

Once your returned item reaches us and passes inspection, eligible returns and exchanges are generally processed within 3–5 business days.

For exchanges, the replacement item will be dispatched subject to availability.

For refunds, the approved amount will be refunded to the original payment method.

For Store Credit, the credit details and validity will be shared with you via email.

Items We Cannot Accept

We may be unable to accept a return or exchange if the item:

• Has been worn or washed
• Has stains, makeup, perfume or other marks
• Has been damaged after delivery
• Is missing its original tags or packaging
• Shows signs of use or alteration
• Is returned after the 5-day return window
• Was sent back without prior approval from Tazaari

No COD Orders

Tazaari currently accepts prepaid orders only. Cash on Delivery (COD) is not available.

Contact Us

For any questions regarding returns, refunds or exchanges, please contact us at:

Email: info@tazaari.com

We’re always happy to help.